.feedback-section{padding:68px 0;background:#f2f6f9;scroll-margin-top:106px;color:#1b3045}
.feedback-section *{box-sizing:border-box}
.feedback-heading{max-width:780px;margin-bottom:30px}
.feedback-heading .eyebrow{margin:0 0 10px;color:#3c637f}
.feedback-heading h2{margin:0;font-size:clamp(1.9rem,3.2vw,2.7rem);line-height:1.3;letter-spacing:-.055em;word-break:keep-all}
.feedback-intro{margin:14px 0 0;color:#536676;font-size:1.02rem;line-height:1.85;word-break:keep-all}
.feedback-story{border-radius:18px;overflow:hidden;min-width:0}
.feedback-story h3{margin:0;font-size:clamp(1.6rem,2.65vw,2.2rem);line-height:1.35;letter-spacing:-.05em;word-break:keep-all}
.feedback-story-label{margin:0 0 15px;font-size:.77rem;font-weight:800;letter-spacing:.035em}
.feedback-story-description{margin:18px 0 0;font-size:.94rem;line-height:1.9;word-break:keep-all;overflow-wrap:anywhere}
.feedback-story-quote{margin:26px 0 0;padding:0;border:0;font-size:clamp(1.2rem,2vw,1.45rem);font-weight:500;line-height:1.7;letter-spacing:-.035em;word-break:keep-all;overflow-wrap:anywhere}
.feedback-story-quote strong{font-weight:800}
.feedback-story-author{margin:12px 0 0;font-size:.79rem;line-height:1.6}
.feedback-story--outcome{display:grid;grid-template-columns:1.05fr 1fr;gap:30px 54px;padding:38px 40px 0;background:#1b3045;color:#fff}
.feedback-story--outcome .feedback-story-label{color:#b9d8ec}
.feedback-story--outcome h3{color:#fff}
.feedback-story--outcome .feedback-story-description{color:#d8e3eb;max-width:430px}
.feedback-story--outcome .feedback-story-quote{color:#fff}
.feedback-story--outcome .feedback-story-quote strong{color:#bfe8ff}
.feedback-story--outcome .feedback-story-author{color:#bfd0dd}
.feedback-timeline{list-style:none;margin:7px 0 0;padding:0 0 0 23px;border-left:1px solid #62798c;align-self:center}
.feedback-timeline li{position:relative;margin:0;padding:0 0 29px}
.feedback-timeline li:last-child{padding-bottom:0}
.feedback-timeline li::before{content:"";position:absolute;top:8px;left:-28px;width:9px;height:9px;border-radius:50%;background:#bfe8ff;box-shadow:0 0 0 4px #1b3045}
.feedback-timeline time{color:#a8c8dd;font-size:.73rem;font-weight:700;letter-spacing:.04em}
.feedback-timeline h4{margin:8px 0;color:#fff;font-size:1.1rem;line-height:1.5;letter-spacing:-.025em}
.feedback-timeline p{margin:0;color:#d8e3eb;font-size:.9rem;line-height:1.9;word-break:keep-all;overflow-wrap:anywhere}
.feedback-outcome-footer{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between;gap:22px;border-top:1px solid #43596b;padding-top:21px}
.feedback-outcome-footer p{margin:0;color:#d8e3eb;font-size:.74rem;line-height:1.8}
.feedback-outcome-footer .feedback-same-person{color:#adc1d0;font-size:.7rem}
.feedback-outcome-footer a{display:inline-flex;align-items:center;gap:12px;color:#fff;text-decoration:none;font-size:.8rem;font-weight:700;white-space:nowrap;padding:7px 0}
.feedback-outcome-footer a:hover{text-decoration:underline;text-underline-offset:5px}
.feedback-excerpts{grid-column:1/-1;margin-top:-12px;border-top:1px solid #43596b}
.feedback-excerpts summary{display:flex;justify-content:space-between;gap:15px;align-items:center;cursor:pointer;list-style:none;padding:17px 0;color:#c3d6e3;font-size:.76rem}
.feedback-excerpts summary::-webkit-details-marker,.feedback-more summary::-webkit-details-marker{display:none}
.feedback-excerpts summary span::before{content:"＋";font-size:1rem}
.feedback-excerpts[open] summary span::before{content:"−"}
.feedback-excerpts-content{display:grid;grid-template-columns:1fr 1fr;gap:28px;padding:5px 0 28px}
.feedback-excerpt-date{margin:0 0 9px;color:#a8c8dd;font-size:.73rem}
.feedback-excerpts blockquote{margin:0;padding:0;border:0;color:#e0e9ef;font-size:.88rem;line-height:1.9;word-break:keep-all;overflow-wrap:anywhere}
.feedback-story--application{display:grid;grid-template-columns:.82fr 1.18fr;gap:40px;margin-top:18px;padding:32px 36px;border:1px solid #dbe4eb;background:#fff}
.feedback-story--application .feedback-story-label{color:#3c6b8c}
.feedback-story--application h3{font-size:clamp(1.5rem,2.3vw,1.9rem)}
.feedback-story--application .feedback-story-author{margin-top:21px;color:#486073}
.feedback-application-source{margin:3px 0 0;color:#6a7b89;font-size:.73rem;line-height:1.7}
.feedback-story--application .feedback-story-quote{margin-top:0;font-size:1.17rem;color:#334b5e}
.feedback-story--application .feedback-story-quote strong{color:#173c58}
.feedback-story--application .feedback-story-description{color:#5a6b79;font-size:.88rem}
.feedback-steps{display:flex;flex-wrap:wrap;gap:7px;list-style:none;counter-reset:feedback-step;margin:21px 0 0;padding:0}
.feedback-steps li{display:flex;align-items:center;gap:7px;counter-increment:feedback-step;border-radius:5px;padding:7px 9px;background:#edf3f7;color:#3c5b71;font-size:.69rem;font-weight:700;line-height:1.6}
.feedback-steps li::before{content:counter(feedback-step,decimal-leading-zero);color:#68869b;font-size:.63rem}
.feedback-survey-heading{margin:43px 0 18px}
.feedback-survey-heading>p{margin:0 0 7px;color:#5a7488;font-size:.75rem;font-weight:700}
.feedback-survey-heading h3{margin:0;font-size:1.32rem;line-height:1.5;letter-spacing:-.04em;word-break:keep-all}
.feedback-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px;list-style:none;margin:0;padding:0}
.feedback-card{display:flex;flex-direction:column;min-width:0;border:1px solid #dbe4eb;border-radius:12px;background:#fff;padding:25px 24px}
.feedback-topic{margin:0 0 15px;color:#31546f;font-size:.79rem;font-weight:800;line-height:1.65;word-break:keep-all}
.feedback-card blockquote{margin:0 0 25px;padding:0;border:0;color:#495c6b;font-size:.91rem;line-height:1.95;word-break:keep-all;overflow-wrap:anywhere}
.feedback-card blockquote strong{font-weight:750;color:#193b55;background:linear-gradient(transparent 62%,#e6f1f8 62%)}
.feedback-source{display:flex;gap:10px;align-items:center;margin-top:auto;padding-top:15px;border-top:1px solid #edf1f4}
.feedback-mark{display:flex;align-items:center;justify-content:center;flex:0 0 29px;width:29px;height:29px;border-radius:50%;background:#edf3f7;color:#69869c;font-family:Georgia,serif;font-size:1.5rem;line-height:1;padding-top:8px}
.feedback-source p{margin:0;font-size:.68rem;line-height:1.8;color:#6b7d8b}
.feedback-source p strong{display:block;color:#4a6072;font-size:.72rem;font-weight:600}
.feedback-source p span{display:block}
.feedback-more{margin-top:18px}
.feedback-more>summary{display:flex;align-items:center;gap:10px;list-style:none;cursor:pointer;padding:17px 20px;border:1px solid #d8e2e9;border-radius:10px;background:#f7fafc;font-size:.85rem;font-weight:700;color:#35526a}
.feedback-more-count{border-radius:20px;padding:1px 8px;background:#e6eef4;color:#52738b;font-size:.68rem;line-height:1.8;font-weight:700}
.feedback-more-icon{margin-left:auto;font-size:1.1rem;font-weight:400}
.feedback-more-icon::before{content:"＋"}
.feedback-more[open] .feedback-more-icon::before{content:"−"}
.feedback-more[open]>.feedback-grid{margin-top:15px}
.feedback-note{max-width:850px;margin:17px 0 0;color:#6b7e8d;font-size:.71rem;line-height:1.8;word-break:keep-all}
.feedback-section summary:focus-visible,.feedback-section a:focus-visible{outline:3px solid #549bc9;outline-offset:5px}
@media(max-width:900px){
  .feedback-story--outcome{padding:30px 30px 0;gap:25px 32px}
  .feedback-story--application{padding:28px;gap:28px}
  .feedback-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .feedback-grid--featured{grid-template-columns:1fr}
  .feedback-card--featured{padding:23px 25px}
}
@media(max-width:650px){
  .feedback-section{padding:46px 0;scroll-margin-top:90px}
  .feedback-heading{margin-bottom:23px}
  .feedback-heading h2{font-size:1.82rem}
  .feedback-intro{font-size:.92rem;line-height:1.8}
  .feedback-story--outcome{grid-template-columns:1fr;gap:28px;padding:25px 23px 0}
  .feedback-story h3{font-size:1.8rem}
  .feedback-story-description{font-size:.9rem}
  .feedback-story-quote{font-size:1.2rem}
  .feedback-timeline{margin:1px 0 0 4px}
  .feedback-outcome-footer{align-items:flex-start;flex-direction:column;gap:10px;padding-top:19px}
  .feedback-excerpts{margin-top:-12px}
  .feedback-excerpts-content{grid-template-columns:1fr;gap:22px}
  .feedback-story--application{grid-template-columns:1fr;gap:22px;padding:25px 23px}
  .feedback-story--application h3{font-size:1.65rem}
  .feedback-story--application .feedback-story-author{margin-top:14px}
  .feedback-story--application .feedback-story-quote{font-size:1.1rem}
  .feedback-steps{gap:7px}
  .feedback-survey-heading{margin-top:34px}
  .feedback-survey-heading h3{font-size:1.2rem}
  .feedback-grid{grid-template-columns:1fr;gap:12px}
  .feedback-card{padding:23px}
  .feedback-more>summary{padding:16px}
  .feedback-note{font-size:.68rem}
}